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Training Shopfloor Leadership & Operational Excellence – Kepemimpinan Efektif di Area Produksi

Training Shopfloor Leadership & Operational Excellence merupakan program pelatihan profesional yang dirancang untuk meningkatkan kompetensi Supervisor, Foreman, Team Leader, Section Head, dan calon pemimpin dalam mengelola tenaga kerja, proses produksi, kualitas, produktivitas, keselamatan, serta Continuous Improvement di area operasional.

Shopfloor Leader memiliki peranan penting sebagai penghubung antara target manajemen dengan pelaksanaan pekerjaan di lapangan. Seorang Shopfloor Leader tidak hanya dituntut memahami proses teknis, tetapi juga harus mampu memimpin operator, memberikan instruksi, membangun disiplin, melakukan monitoring, menyelesaikan masalah, menjaga kualitas, meningkatkan produktivitas, dan membangun budaya perbaikan berkelanjutan.

Melalui Training Shopfloor Leadership & Operational Excellence, peserta akan mempelajari Shopfloor Management, Leadership Mindset, Kaizen, PDCA, 5S, 3Real, Genba Leadership, QCDSM, Visual Management, HORENSO, DISC, Situational Leadership, Transactional Leadership, Transformational Leadership, Problem Solving, serta berbagai pendekatan praktis untuk meningkatkan Operational Excellence.

Mengapa Training Ini Penting?

Meningkatkan produktivitas dan efektivitas kerja tim produksi.
Mengurangi kesalahan kerja, defect, dan pemborosan proses.
Memperkuat disiplin kerja dan kepatuhan terhadap SOP.
Meningkatkan kemampuan memimpin operator dan tenaga kerja lapangan.
Meningkatkan komunikasi dan koordinasi antar tim.
Meningkatkan kemampuan problem solving di area produksi.
Membangun budaya keselamatan kerja atau Safety Culture.
Meningkatkan motivasi dan keterlibatan karyawan.
Mengurangi konflik dan meningkatkan kerja sama tim.
Meningkatkan pencapaian KPI Productivity, Quality, Cost, Delivery, Safety, dan Morale.
Membangun budaya Continuous Improvement di area operasional.

Manfaat Training Shopfloor Leadership

Memahami prinsip Shopfloor Leadership & Management.
Meningkatkan kompetensi dalam mengelola tim dan proses kerja.
Meningkatkan kemampuan mencapai target produksi dan operasional.
Membangun kepercayaan antara Leader dan anggota tim.
Meningkatkan kemampuan komunikasi menggunakan HORENSO.
Meningkatkan kemampuan memotivasi operator.
Memahami target QCDSM.
Meningkatkan kemampuan melakukan Genba Management.
Mengembangkan budaya 5S di tempat kerja.
Meningkatkan kemampuan Continuous Improvement dan Kaizen.
Meningkatkan kemampuan Problem Solving.
Meningkatkan efektivitas monitoring dan controlling.
Meningkatkan disiplin dan kualitas kerja.
Meningkatkan kemampuan Visual Management.
Membangun budaya Operational Excellence.

Materi Training Shopfloor Leadership & Operational Excellence

1. Introduction to Shopfloor Leadership

Konsep Dasar Shopfloor Leadership.
Pengertian Shopfloor Management.
Fungsi dan Peran Shopfloor Leader.
Target Shopfloor Leader.
Tantangan Shopfloor Leader.
Shopfloor Leader sebagai penghubung Management dan Operator.
Leadership vs Management di area produksi.
Tanggung jawab terhadap People, Process, Quality, Delivery, dan Safety.

Peran Shopfloor Leader

Peran	Tanggung Jawab
Leader	Mengarahkan, memotivasi, dan membangun komitmen anggota tim.
Coordinator	Mengkoordinasikan aktivitas produksi dan hubungan antar fungsi.
Controller	Memastikan pekerjaan sesuai standar, SOP, target, dan jadwal.
Problem Solver	Mengidentifikasi dan menyelesaikan masalah operasional.
Improvement Leader	Mendorong Kaizen dan Continuous Improvement.

Mindset & Character Shopfloor Leader

2. Leadership Mindset

Mindset Shopfloor Leader.
Character Shopfloor Leader.
Spirit Shopfloor Leader.
Discipline.
Responsibility.
Integrity.
Consistency.
Initiative.
Problem Solving Mindset.
Continuous Improvement Mindset.
Result Orientation.
People Orientation.

Competency Shopfloor Leadership & Management

3. Kompetensi Utama Shopfloor Leader

Leadership Skill.
People Management.
Communication Skill.
Problem Solving.
Decision Making.
Planning & Organizing.
Monitoring & Control.
Coaching & Motivation.
Quality Awareness.
Safety Awareness.
Continuous Improvement.
Performance Management.

Kaizen & Shopfloor Management

4. Continuous Improvement di Area Kerja

Konsep Kaizen.
Filosofi Continuous Improvement.
Peranan Leader dalam Kaizen.
Membangun Improvement Mindset.
Identifikasi peluang perbaikan.
Employee Involvement.
Small Improvement.
Standardization after Improvement.

3 Aturan Dasar Kaizen

Penataan – menciptakan tempat kerja yang tertata dan mendukung efektivitas proses.
Penghapusan Pemborosan – mengidentifikasi aktivitas yang tidak memberikan nilai tambah.
Standardisasi – memastikan cara kerja terbaik menjadi standar yang konsisten.

PDCA – Plan, Do, Check, Action

5. Manajemen Berbasis Kaizen

Tahap	Aktivitas
Plan	Identifikasi masalah, target, penyebab, dan rencana tindakan.
Do	Implementasikan rencana perbaikan.
Check	Evaluasi hasil terhadap target.
Action	Standardisasi hasil atau lakukan perbaikan lanjutan.

5S Workplace Management

6. Membangun Budaya Kerja dengan 5S

Seiri – Ringkas.
Seiton – Rapi.
Seisou – Resik.
Seiketsu – Rawat / Standardisasi.
Shitsuke – Rajin / Disiplin.
5S Audit.
5S Discipline.
Visual Workplace.
Workplace Organization.

3Real dalam Shopfloor Management

7. Genba – Genbutsu – Genjitsu

3Real	Pengertian
Genba	Real Place – melihat langsung tempat terjadinya proses atau masalah.
Genbutsu	Real Thing – melihat langsung produk, mesin, material, atau objek terkait.
Genjitsu	Real Fact – memahami fakta dan data aktual.

Genba Leadership

8. Leadership Langsung di Tempat Kerja

Mengapa pemimpin harus turun ke Genba.
TURBA – Turun ke Bawah / Tempat Kerja.
Observasi proses aktual.
Berkomunikasi dengan operator.
Mengidentifikasi abnormality.
Mengidentifikasi waste.
Melakukan coaching langsung.
Memastikan standar dijalankan.
Monitoring performance.
Follow-up improvement.

Genba Walk

Go to the Workplace.
Observe the Process.
Check Standard.
Talk to People.
Identify Abnormality.
Ask Why.
Check Facts & Data.
Take Corrective Action.
Follow Up.

QCDSM Management

9. Target Shopfloor Management

KPI	Fokus
Q – Quality	Defect, reject, rework, complaint, dan kepatuhan terhadap standar kualitas.
C – Cost	Waste, penggunaan material, overtime, efisiensi biaya.
D – Delivery	Output, schedule, lead time, dan ketepatan penyelesaian.
S – Safety	Keselamatan kerja dan kepatuhan terhadap prosedur keselamatan.
M – Morale	Disiplin, teamwork, motivation, engagement, dan sikap kerja.

Shopfloor Performance Management

10. Monitoring KPI Operasional

Production Target.
Productivity.
Efficiency.
Quality.
Defect & Reject.
Downtime.
Delivery Performance.
Safety Performance.
Attendance.
Team Performance.
Improvement Activity.

Visual Management

11. Transparansi Kinerja di Shopfloor

Visual Performance Board.
Production Target vs Actual.
Quality Performance.
Safety Performance.
Problem Status.
Improvement Status.
Action Plan Monitoring.
Daily KPI.
Trend Monitoring.
Abnormality Visualization.

Daily Shopfloor Management

Daily Briefing.
Review Target.
Review Previous Performance.
Safety Reminder.
Quality Alert.
Manpower Allocation.
Production Priority.
Problem Identification.
Action Assignment.
Follow-Up.

HORENSO Communication System

12. Sistem Komunikasi Shopfloor Leadership

HORENSO merupakan pendekatan komunikasi organisasi yang membantu meningkatkan koordinasi, transparansi informasi, konsultasi, dan kecepatan penanganan masalah di tempat kerja.

HORENSO	Fungsi
Hokoku	Report – sistem pelaporan mengenai progres, hasil, dan masalah.
Renraku	Inform – sistem penyampaian informasi kepada pihak terkait.
Sodan	Consult – konsultasi untuk memperoleh masukan atau keputusan.

Effective Communication for Shopfloor Leader

13. Communication Skill

Clear Instruction.
Active Listening.
Questioning Skill.
Feedback Skill.
Assertive Communication.
Briefing Skill.
Reporting Skill.
Coordinating Skill.
Handling Difficult Conversation.
Cross-Functional Communication.

Effective Leading People

14. Model & Gaya Kepemimpinan

Konsep Leadership.
Leadership vs Boss.
Situational Leadership.
Transactional Leadership.
Transformational Leadership.
Task Orientation.
People Orientation.
Adapting Leadership Style.

Situational Leadership

Shopfloor Leader perlu menyesuaikan pendekatan kepemimpinan berdasarkan kompetensi, pengalaman, kesiapan, dan kebutuhan anggota tim. Operator baru membutuhkan pendekatan berbeda dibandingkan operator berpengalaman.

Directing.
Coaching.
Supporting.
Delegating.
Employee Readiness.
Adapting Leadership Style.

Know Yourself & Your Subordinate

15. DISC Personality Assessment

Mengenali tipe kepribadian diri.
Mengenali kekuatan dan kelemahan diri.
Mengenali tipe kepribadian anggota tim.
Memahami gaya komunikasi anggota tim.
Memahami gaya kerja anggota tim.
Menyesuaikan gaya kepemimpinan.
Mempengaruhi anggota tim berdasarkan tipe kepribadian.
Self Assessment menggunakan metode DISC.

Leading with Rational & Emotional Approach

16. Pendekatan Memimpin Tim

Rational Leadership Approach.
Emotional Leadership Approach.
Logic & Data.
Empathy.
Building Trust.
Understanding People.
Building Commitment.
Influencing People.

Building Trust on Shopfloor

Integrity.
Consistency.
Fairness.
Competence.
Open Communication.
Keeping Commitment.
Respect.
Leading by Example.

Motivating Shopfloor Employees

17. Employee Motivation & Engagement

Understanding Employee Motivation.
Intrinsic Motivation.
Extrinsic Motivation.
Recognition.
Positive Feedback.
Employee Involvement.
Goal Setting.
Building Ownership.
Creating Positive Work Environment.

Coaching for Shopfloor Leader

18. Developing People

Coaching Mindset.
Identify Performance Gap.
Observation.
Questioning.
Feedback.
Skill Development.
On-the-Job Coaching.
Follow-Up.

Delegation Skill

What to Delegate.
Who to Delegate.
Explain Expected Result.
Clarify Authority.
Provide Resources.
Set Deadline.
Monitor Progress.
Provide Feedback.

Problem Solving di Shopfloor

19. Structured Problem Solving

Identify Problem.
Define Problem.
Collect Facts & Data.
Problem vs Symptom.
Root Cause Analysis.
5 Whys Analysis.
Fishbone Diagram.
Develop Countermeasure.
Implement Action.
Check Effectiveness.
Standardize Improvement.

Problem Solving Framework

Tahap	Aktivitas
See	Pergi ke Genba dan lihat kondisi aktual.
Understand	Pahami fakta dan gap terhadap standar.
Analyze	Analisis akar penyebab.
Improve	Tentukan dan implementasikan countermeasure.
Check	Evaluasi efektivitas tindakan.
Standardize	Jadikan perbaikan efektif sebagai standar.

Waste Elimination

20. Identifikasi Pemborosan

Overproduction.
Waiting.
Transportation.
Overprocessing.
Inventory.
Motion.
Defect.
Unused Employee Creativity / Talent.

Quality Awareness for Shopfloor Leader

Quality at Source.
Do It Right The First Time.
Defect Prevention.
Standard Compliance.
Abnormality Detection.
Corrective Action.
Quality Improvement.

Safety Leadership

21. Membangun Safety Culture

Safety Leadership.
Leader as Safety Role Model.
Safety Awareness.
Unsafe Action & Unsafe Condition Awareness.
Safety Communication.
Safety Briefing.
Safety Observation.
Corrective Action.
Employee Involvement in Safety.

Discipline Management

Work Standard.
SOP Compliance.
Attendance Discipline.
Work Behavior.
Consistent Leadership.
Fair Treatment.
Corrective Feedback.
Follow-Up.

Conflict Management on Shopfloor

22. Mengelola Konflik Tim

Identify Conflict.
Understand Different Perspectives.
Listen to Both Sides.
Separate Person from Problem.
Focus on Facts.
Find Common Ground.
Develop Solution.
Follow-Up Agreement.

Operational Excellence

23. Membangun Operasi yang Unggul

Customer Value.
Quality.
Productivity.
Cost Efficiency.
Delivery Reliability.
Safety.
Employee Engagement.
Standardization.
Waste Elimination.
Problem Solving.
Continuous Improvement.
Leadership Commitment.

Shopfloor Operational Excellence Framework

Tahap	Fokus
Lead	Bangun leadership, disiplin, dan keteladanan.
Standardize	Tetapkan dan jalankan standar kerja.
Visualize	Tampilkan target, aktual, masalah, dan status tindakan.
Monitor	Pantau QCDSM dan KPI operasional.
Solve	Selesaikan masalah berdasarkan fakta dan akar penyebab.
Improve	Lakukan Kaizen dan Continuous Improvement.
Sustain	Pertahankan disiplin dan standardisasi hasil perbaikan.

Workshop & Simulasi

Shopfloor Leadership Self-Assessment.
DISC Assessment.
Genba Observation Exercise.
5S Workplace Assessment.
QCDSM Performance Analysis.
HORENSO Communication Simulation.
Daily Briefing Practice.
Leadership Style Case Study.
Employee Motivation Case Study.
Problem Solving Exercise.
5 Whys Analysis.
Fishbone Analysis.
Waste Identification Exercise.
Visual Management Exercise.
Shopfloor Improvement Action Plan.

Kompetensi yang Dikembangkan

Shopfloor Leadership.
Shopfloor Management.
Operational Excellence.
Production Leadership.
People Management.
Kaizen.
PDCA.
5S.
Genba Management.
QCDSM Management.
HORENSO Communication.
Visual Management.
Problem Solving.
Root Cause Analysis.
Continuous Improvement.
Safety Leadership.
Quality Awareness.
Employee Motivation.
Coaching.
Performance Management.

Target Peserta Training

Training Shopfloor Leadership & Operational Excellence sangat direkomendasikan untuk Supervisor, Team Leader, Foreman, Manager, Assistant Manager, Section Head, Project Leader, dan calon pemimpin.

Program ini juga relevan untuk Production Supervisor, Manufacturing Supervisor, Operations Supervisor, Warehouse Supervisor, Maintenance Supervisor, Quality Supervisor, Engineering Supervisor, Shift Leader, Line Leader, Group Leader, Production Coordinator, serta profesional yang bertanggung jawab terhadap tim dan aktivitas operasional.

Trainer / Fasilitator

Johnson Alvonco, Ph.D. – Trainer Profesional Johnson Indonesia dengan pengalaman sebagai praktisi, konsultan, dan fasilitator pengembangan SDM di berbagai industri.

Jadwal Training Shopfloor Leadership & Operational Excellence

Periode	Tanggal Pelaksanaan
Juli 2026	23–24 Juli 2026
Agustus 2026	03–04 Agustus 2026
September 2026	23–24 September 2026
Oktober 2026	26–27 Oktober 2026
November 2026	24–25 November 2026
Desember 2026	28–29 Desember 2026
Januari 2027	28–29 Januari 2027
Februari 2027	26–27 Februari 2027
Maret 2027	03–04 Maret 2027
April 2027	27–28 April 2027
Mei 2027	06–07 Mei 2027
Juni 2027	29–30 Juni 2027

Catatan: Jadwal di atas mengikuti halaman khusus program Shopfloor Leadership & Operational Excellence. Jadwal dapat mengalami perubahan sehingga peserta disarankan melakukan konfirmasi sebelum registrasi.

Investasi Training

Metode	Investasi
Onsite Training	Rp5.950.000/orang / 2 hari
Onsite Paket Promosi	Rp5.750.000/orang / 2 hari – minimal 3 peserta
Online Training	Rp5.500.000/orang / 2 hari
Online Paket Promosi	Rp5.250.000/orang / 2 hari – minimal 3 peserta

Fasilitas Onsite Training

Modul Training.
Sertifikat.
Training Kit.
Lunch dan Coffee Break.
Dokumentasi Training.

Fasilitas Online Training

Modul Training.
Sertifikat.
Dokumentasi Training.

Metode Pelaksanaan

Public Training – mengikuti jadwal Johnson Indonesia.
Onsite Training – pelaksanaan tatap muka.
Online Training – kelas virtual.
Private Training – kelas khusus perusahaan atau peserta.
In-House Training – materi dan studi kasus dapat disesuaikan dengan kebutuhan perusahaan.

In-House Training Shopfloor Leadership

In-House Training Shopfloor Leadership & Operational Excellence dapat disesuaikan dengan proses produksi, sistem kerja, level peserta, KPI, budaya perusahaan, dan permasalahan aktual di area operasional.

Studi kasus dapat difokuskan pada Productivity, Quality, Cost, Delivery, Safety, Morale, Defect Reduction, Downtime, Discipline, Employee Motivation, Shift Management, HORENSO, Genba Management, 5S, Problem Solving, Kaizen, dan Continuous Improvement.

Training Terkait – Internal Link

Shopfloor Leadership Action Plan

Pada akhir training, peserta dapat menyusun Shopfloor Leadership Improvement Action Plan yang mencakup Current Condition, Target QCDSM, Leadership Gap, Team Issues, Communication Improvement, 5S Improvement, Genba Activity, Problem Solving, Kaizen Project, KPI Monitoring, PIC, Timeline, dan Follow-Up.

Mengapa Memilih Johnson Indonesia?

Johnson Indonesia – Training Provider Since 2002 menyediakan program Public Training, In-House Training, Corporate Training, Private Training, Onsite Training, dan Online Training untuk pengembangan kompetensi Leadership, Managerial, Production, Operations, Quality, Manufacturing, Supply Chain, dan berbagai bidang profesional lainnya.

Melalui Training Shopfloor Leadership & Operational Excellence, peserta memperoleh pendekatan praktis untuk memimpin tim operasional, meningkatkan komunikasi, menjaga disiplin, memonitor QCDSM, melakukan Genba, menyelesaikan masalah, serta membangun budaya Kaizen dan Continuous Improvement.

Pendaftaran Training Shopfloor Leadership & Operational Excellence

Tingkatkan kompetensi Supervisor, Foreman, Team Leader, Section Head, dan calon pemimpin perusahaan dalam mengelola people, process, productivity, quality, delivery, safety, serta Continuous Improvement melalui Training Shopfloor Leadership & Operational Excellence Johnson Indonesia.